Welcome to
The West End Dental Practice
West End Dental Practice has been an established family dental practice in Dundee for over 50 years.
Dentists in Dundee
Here we take great pride in the quality of our dentistry and patient care and want to make your visits with us pleasant experiences.
This includes giving you regular dental advice to help you care for your teeth and gums well at home, and therefore reduce your need for dental treatment.
Your comments and questions on any aspect of our practice are always welcomed and we will be happy to discuss your individual needs at any time.
Denplan dental plans are designed to spread the cost of treatments, to make looking after dental health easy and affordable.
Information
Parking
Free on-street parking is available on the Perth Road and surrounding streets.
Bus Service
There is a bus stop directly outside the practice with a regular service.
Disabled Access
Our practice is approached by a flight of steps but we can provide some assistance for those patients who have difficulty in accessing the building.
Wheelchair access is very difficult and there is no wheelchair access to a toilet.
Valuable clinical time is wasted each time a patient does not attend an appointment. This time could have been allocated to other patients in need of our care. This is especially frustrating when we are booked far in advance.
We provide appointment cards and we offer complimentary SMS text reminders of scheduled appointments. These reminders are sent out of courtesy, not necessity. It is still the responsibility of the patient (or parent/carer for under 16s) to ensure they attend their appointment(s).
Failure of the text message system for any reason is not an acceptable reason for a patient to fail to attend an appointment or arrive too late for treatment to be provided.
As a deterrent to failed appointments and late notice cancellations, we have had to introduce a Failed To Attend fee. FAILED appointments and LATE CANCELLATIONS (less than 24 hours notice) will incur a charge, to be settled before any further appointments are made. This is currently £1.50 per minute of the scheduled appointment length.
We ask our patients to please ensure they attend their scheduled appointments, and give at least 24 hours notice of any cancellations to avoid these charges. We thank you for your understanding.
Under NHS regulations we reserve the right to withdraw future treatment from patients who fail to attend 2 appointments.
29/10/23